Meet our award-winning Clinic Manager

We’d like you to get to know us better, so from time to time we’ll be publishing occasional ‘meet the team’ blogs. This time, we’d like to introduce you to our Clinic Manager, Kerri Lewis. She is half of the brains behind The Skin to Love Clinic which she set up with her mother Jane – our Managing Director – just over four years ago.

The Clinic has been incredibly successful and has gone on to win a trophy cabinet full of awards, but this year Kerri won one in her own right. She was judged Young Entrepreneur of the Year in the SME Hertfordshire Awards. In the meantime, we asked Kerri a few questions so everyone can get to know her better.

What did you do before setting up the Clinic?

I finished my beauty therapy training at Champneys International College in 2005. They held us to very high standards which I’m grateful for, as I’ve carried them with me to this day. After I qualified, I worked as a therapist at 5* spas until, as well as during, university.  

At university, I studied English and Public Relations, gaining a 2:1 degree in 2012. As part of my degree I managed to get work experience at integrated marketing companies which has been particularly helpful to my job now, although I was working with products such as sports bras and yachts which is a bit different to aesthetics!    

What do you like about The Skin to Love Clinic?

I might be biased! So instead of saying ‘everything’, I’m just going to list my top 3 things!

1. Staff. We are a family business and that is exactly how it feels going to work each day. All of the staff are like a family and we like helping each other learn and grow. Patients pick up on this and often comment on the atmosphere, which is really lovely.   
2. Our treatments. We’re very spoilt in our ‘armoury’ at The Skin to Love Clinic, and I love being able to offer a great choice of high-end treatments to our patients.
3. Good advice. I think it’s incredibly important – and hardly ever seen in our industry – that staff are not incentivised with commission. I know that my practitioners are not driven by selling a product or service for the sake of commission. They are only selecting options they feel will work for their patients. This is evident not only in the results, but also the feedback we receive, on a daily basis, from our clients.  

Have you had any aesthetic treatments yourself?

Of course! I’ve tried the majority of the treatments we offer; I think it’s important as a practitioner to know what a treatment feels like in order to be able to talk to patients honestly about how it feels during and after treatment, what to expect immediately afterwards and so on.

In my late 20s I started to suffer from acne so I’ve had laser treatment and topical products from the Clinic to treat it. I now manage my acne-prone skin with topical products at home.

Currently, my favourite treatment is PRP (plasma rich protein) combined with a Derma Pen; patients always comment on my skin after I’ve had this done as it gives me a lovely glow. And I know I’m not only helping to prevent signs of ageing but also improving any that are already developing. Also, it fits in with my lifestyle because the downtime is minimal, which means I can go to work the next day and no one knows I’ve had anything done.

I’ve also had laser hair removal. Life changing! I haven’t had to shave in about 10 years.

If money was no object and you could have any treatment or treatments you wanted, what would they be?

I would have the Thread Lift treatment from head to toe! Firming and lifting, need I say more? I might not need it now but let’s see how I feel in a few years…

What are your favourite parts of St Albans?

Probably my favourite restaurants are L’Italiana, as well as Prime and St Villa. There are quite a few I’m still meaning to try though…

The Odyssey has been renovated beautifully and I love that we finally have a cinema in St Albans again!

When it comes to walking, Sandridge is one of my favourite places to wander around, especially with the dog in tow. Lots of picturesque fields and you can always find your way to a little pub at the end of it.

Chloe James is one of my go-to shops in St Albans (just around the corner from the Clinic) as I can always find something nice in there if I’m looking for a gift.    

What do you do outside of work?

Does binge-watching Netflix count as a hobby?!

What’s your favourite holiday destination and why?

I’ve always really enjoyed going to America but have mainly been to the ‘touristy’ areas. So I’d love to do a tour across the country and go off the beaten track a little bit; it’s on my bucket list.