Why Us?

Patient-Centred Care

We have a genuine interest in each of our patients. This is reflected in our CQC rating, Save Face accreditation, and the multiple Customer Service Awards we have won.

Our commitment to assisting all our patients to make the right choice prevails in everything we do.

We work closely with you, listening to your needs and desires, so that we can fully learn about you. We then find options for your individual concerns and create a personalised treatment plan for you.

In the midst of a poorly regulated industry, our accreditations serve as a beacon of trust and assurance for our clients. They confirm that we are who we claim to be - insured professionals, well-trained, with the aptitude to treat not only unwanted lines and wrinkles legally and competently, but also conditions such as axillary hyperhidrosis (severe underarm sweating) using Botulinum Toxin A.

Clinical Excellence

Through continually striving to improve, sharing our growing experience and knowledge, holding ourselves accountable to external governing bodies, keeping abreast of the latest developments in the wider medical aesthetic industry, and seeking advanced training so that we can bring you the latest and safest treatment techniques, options, and information.

Additionally, we welcome your honest feedback and take all comments into consideration to ensure that we are continually assessing and improving our service to you.

Ethical Conduct

Our treatment recommendations will be based on your requirements first and will not be influenced by their relative potential for financial gain.

We believe in transparency so, unusually, our staff are not incentivised by commission so you will never be pushed into a treatment that you don’t need or want.

We understand that our patients expect superior options in terms of both treatment effectiveness and safety so we don’t follow the latest trends and we would never offer you a treatment that we wouldn’t offer to our families or have ourselves.

Professionalism

We believe that all our patients and staff should be treated with respect and dignity. This includes using evidence-based treatments and practices to minimise risks and keep our patients and staff safe.

We are regulated by the Care Quality Commission, Save Face, the Nurse & Midwifery Council, and the General Medical Council, in addition to being fully trained and insured.

Good Energy

We are dedicated to, and enthusiastic about, helping our patients feel and look like the best version of themselves. We love and take great pride in what we do.

We strive to create a caring and enjoyable atmosphere where both staff and patients can be authentically themselves.

We can proudly say that many of our patients who come to us when we first opened in 2013 are still loyal patients, a great amount of whom have become an extension of our Skin to Love family. We sincerely hope that over time you will become part of this also.