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Top questions to ask your aesthetic practitioner

What You Need to Know about Medical Aesthetics (But Were Afraid to Ask)

I’m Embarrassed About Visiting the Clinic

It is common for our patients to feel embarrassment about coming to us about their skin condition. But it’s important to remember that we’ve seen it all, and not only that we’ve all suffered from a skin condition at some time, be it acne or rosacea to unwanted hair. We frequently carry out laser hair removal treatments on every part of the body, including the sensitive private parts, and if we were embarrassed to do this, we wouldn’t. There is zero judgement, our practitioners just want to do a good job for you, so please don’t worry! Our professional team of qualified practitioners will sit down with you and will help to make you feel at ease during your consultation, addressing any concerns you may have and giving you honest advice on which treatments would be best for you.

Below we have put together some answers to the questions that we come across most frequently which will hopefully help you to feel more relaxed about coming to see us.

Why Are Some Places Cheaper Than You?

It’s important to realise that when you come to us for treatments, you’re paying for our medical qualifications and experience as well as premium, safe products and treatment technology. For example, people offering cheap filler treatments may only have a qualification to perform treatments after a one or two-day training course, but they don’t have the knowledge, ability, experience or skills to cope if you experience a side effect. Our prices reflect the medical training, on-going training and decades of experience and knowledge of our registered nurses and consultant dermatologist. As a physical clinic, we are always here – in the unlikely case that you are worried after your treatment or you need further advice, you know exactly where to find us, seven days a week. People who don’t have a base can, and have unfortunately been known to, go off the radar, in which case, how would you find them and get help?

The technology and safety profile of our treatments are never something that we scrape on. Taking the example of fillers again, the UK market is flooded with cheap fillers; this isn’t the case in the US as they are far more selective and strict about what fillers practitioners can choose from. At The Skin to Love Clinic, our medical practitioners only ever use the highest quality, well known, safe brands of filler (the same goes for any of our treatments). This is so that, as a priority, our treatments are safe for you, the results of your treatment aren’t compromised and your results last for as long as possible for you as an individual.

As our patient promise says: ‘we would never offer you a treatment that we wouldn’t offer to our families or have ourselves’.

Are Muscle Relaxing Injections Poisonous?

It’s a common misconception that wrinkle relaxant is a poison, but it is actually a protein that is derived from a bacteria and is safe to use. It is regularly used in mainstream medicine for conditions in adults and children such as excessive sweating, migraines and to treat some of the symptoms experienced by people with cerebral palsy. Its use as a cosmetic treatment only came about after a doctor treating someone medically for an eye squint noticed that the patient’s crows feet were looking better. The rest, as they say, is history.

Are Fillers All the Same?

The short answer is no. There are a lot of fillers on the market of varying quality. When it comes to fillers, you get what you pay for – the price is usually an indication of the safety standards, length of success and quality of ingredients and possibly the experience and accountability of the practitioner. See above ‘why are some places cheaper than you?’ for more insight.

Are All Lasers and Devices the Same?

In the same way that people popularly refer to vacuum cleaners as ‘Hoovers’, people often use brand names for similar devices, whether or not they are actually that brand, e.g. Fraxel Dual. So be aware that when a clinic refers to a machine by a brand name, it might not actually be that brand and therefore the treatment results may not be as you’d expect them to be. Why do some practitioners do this? Simply that they’ve invested in a ‘lesser’ device with technology that is inferior and, frankly, they’re riding on the back of more expensive, superior brands, Buyer beware! Research the treatment beforehand and pay attention to the appearance of the device the practitioner uses.

Why Do I Need a Consultation Before My Treatment?

A consultation is very important for 1) your safety 2) for you to understand what treatments are suitable for you from a result and contraindication point of view 3) allowing you to plan your treatment if you have an event coming up or to plan for any ‘down-time’ after the treatment 4) your practitioner to explain the type of result you may expect to achieve so that your expectations are aligned.

When talking about a treatment, you need to go into more depth to make sure that you understand all your options, what the treatment will involve and how long you can expect to wait for any side effects to fade. For example, there are treatments that often involve a bit of bruising, so if you’re planning to have it before your wedding, you absolutely need to know that!

We have published detailed FAQs about every treatment we offer, so if you would like to know more about specific ones, please visit the relevant page on our website. If you still have questions, please feel free to contact us to find out more.

Disclaimer: This blog is not to be used for diagnostic purposes. We are all unique which means that our results, recovery and suitability for any type of treatment will vary. Always seek the advice of a professional should you have any health or cosmetic concerns or to discuss treatments specifically for you.

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    What people have said...

    Excellent
    4.9
    Such a great appointment. So informative and compassionate and thorough. Lisa was patient and kind
    The staff are friendly and professional. The service was excellent, with prompt after-care check-ins
    Jane was my consultant. She has a wealth of knowledge, gave a thorough explanation of my skin condition. I am overjoyed with their service.
    Fantastic service from Jane and her team.They are very professional, knowledgeable and skilled.I cannot recommend them enough.
    Amazing service. The nurse, Emma, was professional and had a very warm and engaging manner. I was having a skin tag removed, every step was clearly explained and I felt comfortable throughout, I was called the next day, Sunday, to check everything was OK - it was. I would not hesitate to recommend.
    Emma is a dermatologist at the top of her field. She performed the treatment and expertly removed the lesion from my leg. The histology report came in 10 days and Emma fully explained the results and outcomes in a calm and reassuring manner. Her expertise and knowledge is second to none and I would highly recommend her. It was such a relief to be able to see a dermatology specialist and to receive treatment straight away.
    Had moles removed with Emma-Highly recommendFantastic at her jobCouldn’t be happier- she has changed my lifeThe clinic is beautiful and so professional
    It's always a pleasure coming back for another Hydrafacial with Nikky. I appreciate the extra touch of being greeted by name even before checking in—it makes me feel very special as a customer. The Hydrafacials have truly improved my skin, making it smoother and healthier. The real results started to show after 3-4 sessions. I'll be back, as always, for more sessions. Thank you!
    Response from the owner: What awesome feedback, thank you so much. You have really made our day. We are thrilled to hear how pleased you are with your HydraFacial experience and results with Nikki, as well as our aftercare service. Thank you very much for choosing us to look after you and your skin and we look forward to welcoming you back anytime you need us.
    Natalia was amazing as always. I trust her with absolutely everything! She’s the best and all the staff at the Skin to Love are so lovely and friendly x
    5* HydraFacial with Nikki at this clinic would recommend to everyone and 100% recommend going to Nikki!Thanks again for making my skin glow :)
    Response from the owner: Thank you so much for your wonderful review! We really appreciate you recommending us and Nikki, thank you. Enjoy your beautiful, glowing HydraFacial skin!
    Natalia is super friendly and so knowledgeable. I follow her advice all the time and feel stronger and more beautiful. From HRT to facial aesthetics Natalia has guided me and it’s been a joy.
    Response from the owner: Hello Tamsin,Thank you very much for your 5 star rating!We are really glad that you’re pleased with the service and treatment Nikki gave you.Really pleased to hear that you noticed some improvements immediately after your Regenlite and that you have a future plan!Thanks for taking the time to leave us a review, we’re very grateful.
    Excellent care and I wouldn’t go anywhere else!
    Response from the owner: Thank you SO much Louise. What kind words. We’re thrilled you’re happy with our service and treatment. Thank you for your loyalty, it means the world.
    Really great place with lovely staff
    Response from the owner: Thank you for taking the time to share your experience with us Georgia, it’s really appreciated. We are delighted that you’re happy with our service and our team.
    Jane is amazing. She listens and provides the best treatment in maintaing a natural fresher youthful appearance. Her skills are 2nd to none. Highly recommend. I travel all the way from North London as she really is the very best :)
    Response from the owner: Thank you SO much for your kind words Wendy. We are so grateful that you’ve chosen our Clinic and your practitioner, Jane. It’s wonderful to hear that she’s made you feel heard and came up with a treatment plan that suits you, leaving you refreshed and natural looking. Thank you for your especially kind comments about her clinical skills. Thank you for travelling to see us, it’s truly appreciated and we’re honoured to look after you.
    What a beautiful clinic! Skin to Love offers such a variety of treatments all carried out by extremely knowledgeable and experienced staff. The clinic environment is just gorgeous and carefully thought out to make you feel comfortable. The whole experience from walking into reception, to meeting the clinicians, to my ongoing plan fills me with confidence that I am in the best hands.
    Response from the owner: Hannah, what lovely words. Thank you so much for taking the time to share your experiences. You have made our day. We are absolutely delighted that you’re happy with our treatments, service, and team and that your feel confident that you’re in good hands. Thank you.
    Jane was really friendly and made me feel at ease. She explained what treatment I needed and how this would be done and how long it would take. She took time to chat and find out a bit about me as a person which I appreciated.
    Response from the owner: Thank you so very much for feeding back to us Diana. We are absolutely delighted that you had such a positive experience with us. Thank you for choosing us to help and advise.
    I met Emma who did my treatment. She provided great customer service in explaining the process which has gone so well. All staff are warm and welcoming, making me feel comfortable throughout the process. I highly recommend anyone. Thank you Emma
    Response from the owner: Thank you for taking your time to feedback on your experiences at our clinic with all the staff and in particular, Emma. How fantastic to hear that you were given great customer service and felt well informed, welcomed, and comfortable. Thank you so much for your kind recommendation Samuel, and for trusting us to care for you.
    The consultant skilfully diagnosed my skin condition within seconds of the appointment starting. She was confident, professional and knowledgeable which instantly put my mind at rest. She explained what she was looking at throughout so I was fully informed and at ease. I would highly recommend her and will happily return myself for an annual check up
    Response from the owner: Thank you for feeding back to us Gemma. We’re so glad that you have had such a positive experience with us; that you found your consultant skilful, confident, professional, and knowledgeable. It’s also wonderful that you felt comfortable and fully informed throughout your time with us. Thank you also for recommending us. We look forward to seeing you again.
    Yesterday, I underwent a Hydrafacial treatment with Nikki at The Skin To Love Clinic, and it was truly a remarkable experience.Nikki's expertise in tailoring the treatment to my skin's needs was evident from the start. The Hydrafacial process left my skin feeling deeply cleansed, hydrated, and rejuvenated.The addition of the J Lo booster serum took the experience to another level. Its application left my skin feeling incredibly smooth and plump, with a noticeable glow that was noticed by my husband,too!Overall, my Hydrafacial experience with Nikki exceeded my expectations. It's clear that her skill and attention to detail make her an exceptional aesthetician at The Skin To Love Clinic.I will definitely be back for more!
    Response from the owner: Thank you so much for your kind words and sharing your experience of the clinic, Nikki, and your Hydrafacial treatment. We’re delighted that your skin looked and felt great after the treatment… and that your husband thought so too! It’s wonderful to hear that your experience exceeded your expectations. Can’t wait to see you again soon!
    Nikki was incredible. My milia extraction went smoothly and I felt at ease. Would thoroughly recommend
    Response from the owner: Thank you so much for sharing your experience with us Jordan. We’re so pleased that you’re happy with the service and treatment provided by Nikki. Thank you SO much for recommending us, it’s wonderful to hear.
    Excellent, friendly and felt at ease with treatment to remove mole from face. Highly recommend if looking for similar service.
    Response from the owner: Thank you so much for taking the time to leave us feedback Joanne, it means a lot. We’re thrilled to hear that you thought our service was excellent and friendly. It’s also lovely to hear that you felt at ease having treatment with us. What a wonderful compliment recommending us to others looking for mole removal. Thank you for choosing us to look after you!
    Thanks Nikki for the hydrafacial!
    Response from the owner: Thank you for your review Elliot! We’re so pleased that you had a 5 star Hydrafacial experience with our wonderful Nikki.
    Friendly & very professional service. Clear explanation given before my treatment & for the after care.
    Response from the owner: Thank you for taking the time to share your experience with us Margaret. We’re delighted that you found our service friendly and professional and that you felt informed throughout your treatment.
    Emma was fantastic.. really thorough and explained everything. I got a full body check of all my moles/skin tags/marks and left reassured. Highly recommend, quick, easy and extremely professional..five stars!
    Response from the owner: Thank you so much for your lovely review Sasha, we’re really happy that you found our service to be worthy of 5 stars!We’re really pleased that you left reassured following your full body check. We’re equally thrilled that you found the service to be extremely professional, quick, and easy.
    Stuart's caring and informative nature has made my journey to younger looking skin an exciting and pleasant experience. And my skin - just WOW!
    Response from the owner: Wow! Thank you for your glowing review Claire. We are beyond grateful that you took the time to share your experience with us. It’s really lovely to hear how happy you are with the service and treatment Stuart has provided. Enjoy your beautiful skin!
    My skin is glowing following a Hydrafacial Treatment with Nikki. My skin feels so clean and hydrated, I'm thrilled with the results. Highly recommend!
    I had an excellent Hydrafacial which was recommended to me by Jane. I had my treatment with Nikki, who was so friendly and made me feel comfortable from start to finish. She was so professional and gave me all the information about each step of the facial. She struck the perfect balance between getting to know me/building a rapport, and also giving me the chance to switch off and relax. It was a lovely treatment and I’m so grateful to Nikki for all her knowledge and skill. My skin felt amazing afterwards and I received so many compliments about my “glowing skin”! Thank you for making it such a personable experience. We also added on the Slimyonik treatment which was so lovely and relaxing. I was able to add this on last minute after being recommended by Kerri. Again, tailoring the treatment to me personally added so much to my overall experience. I’m so glad I added this to the treatment and would recommend the skin to love clinic to anyone. Thank you Nikki, Jane & Kerri.
    Smooth and very well explained procedure. I recommend the clinic.
    Response from the owner: Thank you for leaving us a five star review Rocío. Much appreciated.
    Very happy with the consultation, I was listened too and had all options explained to me in detail. Thank you
    Always a delight to visit. Natalia was fantastic as usual. I would highly recommend based on her very professional and welcoming approach. The company as a whole goes above and beyond to make you feel comfortable and well looked after.
    Response from the owner: Thank you so much for your kind review Ross. It’s always a pleasure having you in the clinic and we very much appreciate your loyalty. We’re delighted that you find Natalia so professional and welcoming and that you found the entire team goes above and beyond to look after you-you have made our day.
    10/10 - outstanding advice and treatment from Jane at Skin to Love. I had a burst capillary on my nose which I was covering for 2 years. With one consultation and one course of treatment Jane removed it. I should have consulted her sooner. Jane is now my ‘go to’ skin adviser. Quality service and exceptional value for money. Thank you
    Emma was such an amazing and professional nurse. She immediately put me at ease and was very skilled and knowledgeable. Highly recommend
    Response from the owner: Thank you so much for your kind words and five star feedback Tracy. We are absolutely delighted that you’ve had such a good experience with Emma and that you would highly recommend the service she provides. Thank you for choosing us to look after you.
    Fabulous as always. Jane and the team are welcoming, professional and always put you at ease. I wouldn’t go anywhere else. Treatments are delivered with the utmost care. Honest advice always given. Absolutely recommend.
    Response from the owner: Thank you Karen, it means a lot to receive your five star rating of Jane and all the team. We’re so happy that you feel so comfortable with us and that you’re in professional hands. It’s a joy to look after you.
    Great experience every time :) Nikki is always so nice and informative and the vibe at the clinic is so lovely 💕
    Response from the owner: Thank you so much. We really appreciate your feedback and are thrilled that you feel your experiences with us are worthy of 5 stars. We are so pleased to hear that you’ve had a great experience every time you’ve visited and that you’ve found Nikki nice and informative and that the clinic has a good vibe! We all really appreciate you taking the time to share your experiences.
    Professional, caring and informative. I always feel in good hands here.
    Response from the owner: Thank you so much for sharing your experiences with us Natalie, we really appreciate your feedback. It’s so wonderful to hear that you feel in good hands with us and we’re delighted that you have found us to be professional, caring, and informative. Thank you again, Natalie!
    Highly recommend the Skin to Love clinic , such a lovely relaxing atmosphere and so professional. I am very pleased with my treatment with Stuart and Jane both of whom took plenty of time to discuss my requirements, desired outcomes and exactly what to expect, including step by step explanation during treatment. Can’t wait to see the results emerging and beyond
    Response from the owner: What a lovely review! Thank you for giving us feedback on your treatment results and the care you received from Jane. We’re really pleased you’re so happy with your results-enjoy!
    Dr Emma was so patient and gentle during my procedure. She is very good at what she does and is so kind! The treatment was one big step to making me feel more confident with my appearance and it is reassuring that she will answer any and all questions I have.
    Response from the owner: Thank you so much for your feedback Lara; we are thrilled to hear that you have found our service so helpful in boosting your confidence. This makes us so happy! It’s really wonderful to hear that you found your practitioner so patient and gentle during your procedure and that you found her competent and kind. We’re always here for you if you have any further questions. Thank you once again, Lara, for your kind words.
    very good experience
    Response from the owner: Thank you so much for your feedback Julian. We’re so happy to hear that you had a very good experience and we would like to take the opportunity to thank you for choosing us to care for you.
    Just been for my annual mole check! Emma is wonderful. Uber professional. Sensitive and never any pressure.
    Response from the owner: Thank you so much for taking the time to share your experiences of our dermatology service Anthony. We are thrilled that you found your mole check to be professional and that you found Emma to be sensitive, without putting any pressure on you. Thank you for choosing us to look after you.
    1st Consultation - Very relaxed, friendly and informative.
    Response from the owner: Thank you for sharing your experience and for choosing us to consult with you Diane, it was a pleasure looking after you. We’re so pleased that you found your consultation informative, relaxed, and friendly.
    Nicky and Natalia were excellent. Very knowledgable and professional!
    Response from the owner: Thank you for sharing your experience with us Rob. We’re so pleased that you found both Nikki and Nurse Natalia knowledgeable and professional. Thanks for choosing us to look after you!
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